Support and Help Channels
A 60 mins Inquiry Response Warranty
Each ticket you send to the client help and support Dept will be answered in less than 60 mins. All general inquiries shall be answered straight away. Nevertheless, if the help question you have sent us needs assistance from a proficient admin technician, we are going to forward the ticket to him and will inform you about the hold–off.
Top–quality Technical Assist Service
We provide you with 24x7x365 client help and support by using a super–fast ticket solution incorporated into your Control Panel. You may write to us at any time about any of the packages that come installed in advance on the virtual server, including the selected Linux distribution, the server administration panel and our custom made Web Control Panel.
A Descriptive Help Section
Each section of the Web Control Panel that is provided with no charge with your VPS provides you with an incorporated collection of articles. You will find a collection of detailed how–to content articles and a variety of step–by–step video courses that illustrate all the important web site administration responsibilities. You can find them by hitting the Help or Video keys in the upper right corner of each Control Panel section.