Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering outstanding support in time is our high priority, so we backup each Linux shared website hosting plans plan with a 1–hour ticket answer warranty. Once you post a ticket or send us an email, our user support crew will try their best to give the most appropriate remedy for your case and to offer information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is supplied by a group of knowledgeable techs that are prepared to react to your inquiry as quickly as possible. You’ll be able to get hold of the support crew by launching a tech support ticket from your Web Control Panel or by submitting us an e–mail. On working days, you may as well call us on the telephone or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Pubhost has incorporated an extensive education base into the Control Panel for you to acquire very helpful step–by–step guidance anytime. Each part of the Control Panel features its own contextual guide area having a selection of how–to articles. We have also made movies to ensure that you get a much better visual representation of the way in which to conduct any presented job.